Terms and Policy
REFUNDS / EXCHANGES / RETURNS. We offer NO REFUNDS unless the frame(s) or part(s) sold were not as described or are unsuitable for use. If an item purchased from us is not as described or is unsuitable for use, you have TEN DAYS (10) from when you receive the items to inspect them and notify us so that we can arrange a return or exchange. Please keep all packaging until you have inspected the items. In the rare event of damage via shipping, no returns, refunds or exchanges may be arranged unless a damage report is filed with your local postal office.
ALL FRAMES AND PARTS ARE IN USED OR GOOD USED CONDITION UNLESS OTHERWISE MENTIONED. Please refer to pictures for representations about wear and tear.
NO WARRANTIES - ALL FRAMES AND PARTS SOLD ARE SOLD AS IS. Because most of the frames and parts we sell are used, ALL FRAMES AND PARTS ARE SOLD AS IS. We offer NO WARRANTIES, express or implied, on any frame or part we sell and are not liable if any of them fail.
COLOR & FINISH DISCLAIMER. We try our best to display the colors and finishes of items sold at our store. We cannot guarantee that your computer monitor's display of any color will be accurate.
SIZE NOTE & DISCLAIMER. Because almost all the frames we sell were custom ordered, some sizes or angles are not typical. While we list sizes by seat tube, seat tube size is not the only measurement that should be taken into consideration. We can't guarantee any frame will fit you and it is up to you to look at frame measurements and decide whether a particular frame is right for you. If you need help with sizing, feel free to e-mail us.
RIGHT TO CANCEL ORDER. We reserve the right to cancel your order for any reason, including but not limited to: shipping miscalculations, wrong price listings, or items out of stock.
CORRECT SHIPPING/BILLING ADDRESS. It is your responsibility to make sure you have provided us with the correct shipping address and we are not liable for any costs incurred if the address provided was not correct.
OUR CONTENT. None of the content from this website may be used without our permission.
CUSTOMS TAXES. Please look into local import laws as we are NOT responsible for any import taxes imposed by your local customs agency.