WHERE IS NJS EXPORT? We are based in Kanagawa, Japan and are mail-order only.
HOW DO WE SHIP? All shipping is done via EMS from Japan Postal.
DO WE SEND A TRACKING NUMBER? Yes, we sure do!
DOES SHIPPING INCLUDE INSURANCE? Yes.
ARE THERE CUSTOMS TAXES? Yes, perhaps there may be in your country. It depends on your local policies....
PLEASE BE AWARE THERE MAY BE LOCAL CUSTOMS TAXES WHERE YOU ARE.
DO WE SHIP TO YOUR COUNTRY? We ship worldwide to most countries.
If you get an error message saying we do not have shipping rates for your country, please e-mail us at email@example.com. We can most likely add rates to for your country to our system.
HOW LONG DOES SHIPPING TAKE? Shipping usually takes about a week, but could take longer depending on customs in your country.
IF YOU ARE IN JAPAN, CAN YOU BUY FROM OUR STORE? We are mail-order only, but for local buyers, we can sometimes arrange a meeting in Shibuya to show you some product, so please e-mail us at Keirinman@NJS-Export.com if you are interested.
HOW MUCH IS SHIPPING? Shipping depends on what you order (mostly by weight), and where you are. We calculate shipping when you place your order, but if you would like to estimate shipping, please use the charts below or use the shipping cost quote calculator on the checkout page.
***WE CAN ONLY SHIP ONE FRAME OR WHEELSET PER ORDER.
If you order more than one frame or wheelset in the same order, we will ask for an additional shipping charge after or we reserve the right to cancel your order. You may email us for a quote.
SHIPPING RATES WORLDWIDE by weight*
(BECAUSE OF SIZE, SHIPPING IS MORE FOR MORE THAN ONE FRAME OR WHEELSET.)
|SHIPPING WEIGHT up to..||US/AUS/CAN||UK/EUROPE||
ASIA (not Japan)
* We can only ship parts with one frame, wheels, or rims in a package at time.
If you order more than one frame or frame + wheels, we may cancel your order and ask for a shipping surcharge. Sorry for the inconvenience but we cannot calculate shipping by product at this time.
TYPICAL SHIPPING WEIGHT OF ITEMS (including packing)
*The weight for a frame + packing is calculated as 6000g because of the size.
We can actually include an extra 1000g of parts at no additional cost.